Restaurant Revolution Technologies, Inc. (RRT) is pleased to announce that the Lazy Dog Restaurant & Bar (Lazy Dog) has implemented RRT’s patent pending takeout order processing and management solutions at all locations. RRT now processes and manages each location’s takeout orders, from customer initiation, through order pick-up, thus driving a more focused and pleasant experience for Lazy Dog guests who order takeout via phone, online or by mobile device. RRT’s restaurant specific order management technology solutions have delivered significant increases in takeout revenues, reduced operating costs, and an improved guest experience, providing its clients with a positive ROI.
“We highly value the experience of all of our guests, whether they dine-in or takeout, and RRT has a unique and distinguished track record of service excellence,” said Roshan Mendis, VP of Operations at Lazy Dog. “Lazy Dog is focused on doing whatever we can do to provide the highest levels of service to our guests and the combination of RRT’s “hi-tech plus hi-touch”, fully integrated approach is exactly what we were looking for.”
RRT’s solution empowers Lazy Dog local restaurant management in forging long term relationships and stronger brand loyalty with their takeout guests by instituting a supreme level of takeout order management and processing without sacrificing their already high-level of in-store customer service. The implementation began in late 2014 with a weekly roll-out to individual locations to ensure a seamless implementation and transition for Lazy Dog employees, management and guests.
“We are thrilled that Lazy Dog selected RRT as their partner to help them to significantly enhance the service provided to their takeout customers,” said David Schofield, CEO at RRT. “Lazy Dog is a highly respected and growing group of restaurants with a strong commitment to providing high quality handcrafted food and small town hospitality to their guests. Lazy Dog operations, menu, training and service dedication are all very impressive and it’s the type of restaurant client that our service distinction matches with extraordinarily well. Our partnership allows Lazy Dog to capitalize on our capabilities and operational expertise using innovative technology to address takeout order processing and management and we look forward to continuing to deliver short as well as long term value to Lazy Dog and their guests.”
About Restaurant Revolution Technologies
Restaurant Revolution Technologies, Inc. (RRT) provides easy-to-implement phone, online and mobile takeout, order management, customer loyalty and catering solutions for popular restaurant chains nationwide. RRT features US-based call centers complete with virtual waiters, along with customizable mobile and online platforms enabling restaurant operators to offer takeout customers a consistent, positive experience. The patent pending suite of solutions reduces operational costs, increases off-premise business and integrates with the country’s leading POS systems. For more information, please visit http://www.rrtusa.com
About Lazy Dog Restaurant & Bar
Inspired by the lifestyle of the Rocky Mountains where founder Chris Simms spent many family vacations, Lazy Dog offers the perfect environment for a quick week-night dinner, a meandering meal with old friends or a big night out. The first Lazy Dog restaurant opened in the Huntington Beach area in 2003 and showcased an eclectic menu of memorable family favorites reinterpreted with bold new flavors and served with small-town hospitality. Open for lunch, dinner and weekend brunch with a full bar program that includes unique and approachable specialty cocktails, a wide selection of craft beers and Lazy Dog’s own hand-crafted beer selection. For additional information please visit http://www.lazydogrestaurants.com