Brilliant POS
About Brilliant POS
Brilliant POS is a reseller of POS systems based in Charlotte, NC. They work with businesses of all sizes to find the perfect fit for their needs and budget. From simple systems with just the essentials to more complex ones with advanced features, they have something for everyone. What sets Brilliant POS apart from the competition is their focus on customer experience. They want to build relationships and grow with their clients as they reach new levels of success. They offer 24/7/365 US-based support.Company Details
Tuesday: 8:30AM-5:30PM
Wednesday: 8:30AM-5:30PM
Thursday: 8:30AM-5:30PM
Friday: 8:30AM-5:30PM
Saturday: Closed
Sunday: Closed
Contact Information
Charlotte, North Carolina, 28273
United States
Brilliant POS Reviews
Submitted by Patricia Williams on 09/22/2022
patricia williams 5 stars rating.
From day one my experience with Brilliant POS has been an absolute wonderful experience. The sales rep Ms. Jasmaine Chapman was on point given me a clear expectation of what to expect from my POS Machine. I don’t know if I should be saying this but I highly recommend Ms. Jasmaine Chapman.
Thanks Again,
Unique Beauty Supply & Accessories
Submitted by Janet Meats And Entrees on 09/21/2022
Janet Meats and Entrees 5 stars rating.
My experience with Jason Bell was awesome! He literally held my hand from beginning of the initial signing up to my very customer first transaction. Ty for making everything simple and easy. I couldn't be more satisfied, Jason is very honest, professional and knowledgeable in his craft. I will not hesitate to give other business owners Jason information when they are in need of a Clover devices, and a wonderful representative experience.
Submitted by Robert Burns on 09/09/2022
robert burns 5 stars rating.
Matt Lupella has excelled and achieved all my expectations on this journey to starting my business with purchasing the POS system. He's fast on communicating, answers all questions, and displays excellent merit in getting the job done. Thanks again.
Submitted by Michelle Welty on 09/07/2022
Michelle Welty 5 stars rating.
Jeff with Brilliant has been great in helping me set up my new system. I chose Brilliant because of their commitment to excellent customer service, and I appreciate that you get to have your own personal representative assist you through the process and beyond. Not to mention their system stays up and running even when the internet is out. Five stars! ???? ????????????????
Submitted by Inekka Sanders on 09/02/2022
Inekka Sanders 5 stars rating.
Jasmine Chapman is a dedicated consultant and Sr. Product Advisor. She represents the company well. Her customer service is excellent. She goes over and beyond to be there for any questions and or concerns. She breaks down all information and will help as much as needed. Choosing a Merchant and POS system can be hard but Jasz exhibited patience and understanding. Never made me feel rushed or pressured. It has been a great experience working with Jasmine Chapman. Thanks for your hard work and integrity.
Submitted by Taylor’s Barber And Beauty Academy LLC on 08/30/2022
Taylor’s Barber and Beauty Academy LLC 5 stars rating.
I was looking for a POS system that could keep up with retail, services, clocking in and out and more. Matt Lupella was amazing at keeping me on track with getting approved and set up with Clover. The rates were better than my banking that they sent me a email saying go with Clover lol. I can’t wait to set up my back office!!!
Submitted by Melanee Norton on 08/22/2022
Melanee Norton 5 stars rating.
I am new to the Clover system, but have used and set-up a multitude of POS systems. So far the process has been fairly easy. The few issues that I have experienced have been answered clearly and have allowed me to feel confidence in accepting payments in the opening of our store.
Submitted by Camristone International on 08/16/2022
Camristone International 5 stars rating.
We have recently brought the Clover system into our company. It is very easy to use, and easy to train staff members with. Jeff assisted us, and was very helpful! I also recommend using the credit card processing system. Easy to use, and low fees!
Submitted by Robert Kurtz on 08/11/2022
Robert Kurtz 5 stars rating.
I purchased a clover mini for my new business from Brilliant POS and I love it. Just have an awesome experience dealing with this company from purchasing products to their customer service. Highly recommend ????
Submitted by Jennifer Juarez on 08/10/2022
jennifer juarez 5 stars rating.
Grant helped me pick the right POS system for our family owned mechanic shop in NYC. We have been using an old POS system and then changed to square. Unfortunately the constant high CC fees were making us lose money. I spoke with multiple people in this industry, and Grant seemed honest and knowledgeable about the product and what he could offer our company. He has helped since day 1 and I couldn’t be happier. I would highly recommend starting your business with Brilliant POS. They help nationwide.
Submitted by Ani Ohanjanyan on 08/10/2022
Ani Ohanjanyan 5 stars rating.
Brilliant Pos is a great company to work with. Especially Grant super knowledgeable and knew everything about the type of business I was starting. Set up was super fast and he got me up and running in just a couple days. What I love about this company is that I can reach Grant directly whenever I need help with something and his response time is super fast. Munchkins Indoor Playground is very satisfied with Brilliant Pos and Grant!!!!
Submitted by Elizabeth Neeley on 08/10/2022
Elizabeth Neeley 5 stars rating.
Starting up a new brick and mortar store was super easy right out of the box with Brilliant POS. There is also a long list of integrations available to customize your business. Jeff was very helpful every step of the way. Thank you!
Submitted by Jenna Ashmead on 08/09/2022
Jenna Ashmead 5 stars rating.
Brilliant POS has been great to work with! Our consultant has been very helpful. They have great communication. We were able to get a package that's just right for our business. I know it was a good choice to join forces with them.
Submitted by Brandy Hodge on 07/20/2022
Brandy Hodge 5 stars rating.
This process of finding a POS system is so stressful but after several failed attempts and many hours of researching options I found Jasmaine at Brilliant POS and purchased a clover system. Jasmaine has made all of this a much easier process- her customer service skills are exceptional! I would highly recommend brilliant POS when looking for a system.
Submitted by Maria Contreras on 07/15/2022
Maria Contreras 5 stars rating.
Brilliant POS is the best. They helped me every step of the way as well as setting up my Clover account. They would respond quickly to my questions in the best way possible. I am very happy with their service and communication skills.
Submitted by Cody Holecko on 07/13/2022
Cody Holecko 5 stars rating.
Working with Brilliant POS has been great. My sales rep always gets back to me quickly when I have a question. Brilliant POS sticks to their word and delivers everything they said they would. Very user friendly, and I highly recommend working with them.
Submitted by Breann Darkins on 06/30/2022
Breann Darkins 5 stars rating.
I worked with my dad on the Tabor’s Smokin Soul food truck and he’s usually not very tech-savvy, but he got the hang of the technology quite swiftly! The system is excellent and very easy to use. I find it to be well suitable for the business and the POS representative is very helpful with responding to questions. Great software!!
Submitted by Jose Lopez on 06/28/2022
Jose Lopez 5 stars rating.
One of the easiest systems I have used for our company. Provides more than a POS. Brilliant POS costumer service is excellent. Quick to respond to any questions or concerns.
Submitted by Plymouth Prime Meats on 05/29/2022
Plymouth Prime Meats 5 stars rating.
Had a last minute request to provide meat at an off-site event. Needed a way to take Credit Card orders. As usual, Jason Bell responded quickly and provided the requested Clover Go overnight. Was quick to connect to the iPAD and worked excellent!
Submitted by Elie Tabaa on 04/25/2022
Elie Tabaa 5 stars rating.
I have been a merchant with this company for about 7 years now. The processing fee’s are great. But what stands out is the support team when it comes to purchasing hardware. My POS system crashed on me suddenly, I reached out to Jason bell, and he was quick to responding and he set me up with a brand new system right away. The process was quick and smooth and it only tool about 15 to 30 minutes from start to finish. Im super satisfied with the level of customer service he provided me.
Thanks Jason!
Submitted by Pam Shank on 04/12/2022
Pam Shank 5 stars rating.
I have not received my product yet because I just ordered it today day so no review on that.
This is on CUSTOMER SERVICE.
Matt literally goes above and beyond to make you feel comfortable.
He did d not ever make me feel rushed or pressured.
He assured me I can call him in the future with any and ALL QUESTION.
It was a great experience and I'm looking forward to my new unit
Submitted by Karisa Ruth on 04/07/2022
Karisa Ruth 5 stars rating.
Jason Bell is the best representative to work with. It seems like you’re doing business with family. He is through, quick, and honest. Brilliant POS is the only way to go. System is easy to use and easy to get help.
Submitted by Atwood Country Club on 04/03/2022
Atwood Country Club 5 stars rating.
Brilliant POS account manager was very knowledgeable, friendly and willing to chat with me multiple times before I finally made the decision on which system to purchase.
Since my purchase I have continued to be in touch with him. I have just received my POS system and am in the process of setting it up now.
Submitted by Nakia Moore on 03/30/2022
Nakia Moore 5 stars rating.
My POS system is great. Very easy to use and navigate. It works very well for my small business, it has all the features and reports needed to help run a small business. My sales rep was also great, very knowledgeable and able to answer all of my questions.
