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iNET PC Reviews

Submitted by Jen Spooner on 02/18/2019

Jen spooner 5 stars rating.

Overall Rating

I LOVE Inet! I've been going there for, like, 15 years, buying computers, and receiving the best customer care there is! AND, I love their radio ads, so funny! inet-web.caaaaahmmm!

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Kyle Manderfield 5 stars rating.

Very helpful people here, got me out of a bind with computer parts they were willing to sell me.

Submitted by Kyle Manderfield on 06/20/2022

Steve Roehm 5 stars rating.

I tried to drop off my mother's brand new laptop at Best Buy for a password reset (not the first time I have had issues with the Geek Squad!). Nobody was in line and they told me that I could not drop it off without an appointment. I told them I would never step inside a Best Buy again (thank you Amazon). I stopped at INET on the way home. The were friendly, accommodating and immediately helped me and told me my computer would be done in 3-5 days. GREAT SERVICE!

I would highly recommend INET-PC!

Submitted by Steve Roehm on 01/08/2022

Cindy Sturm 1 stars rating.

They were uninterested and too busy to even speak to me. They made me feel like I was imposing. I found someone else who helped me.

Submitted by Cindy Sturm on 10/16/2021

Trever Siegman 5 stars rating.

Not a great picture but Greg B at iNet made this whole stressful situation I was in so cool calm and collected. Long story short, I’m a freelance videographer and editor. I was working on a piece for a client when my pc crashed. Wouldn’t turn back on. Hyperventilated for a sec and then I had to call a few places to get myself up and running as fast as possible. We all know sometimes we wait a week to two. In 3 days…3 DAYS, they got me up and running. Not only that, in those few days they REBUILT my pc. I have a whole new baby! I hope you can grasp that 3 days is not a lot of time.
Alex and Travis, iNet Techs, are angels and iNet is filled with tremendously passionate and skilled workers of their craft. They built me a monster, that I can edit higher res footage with out the bog session my other pc performed.

I’m back thanks to iNet!

Submitted by Trever Siegman on 09/20/2021

H Segovia 5 stars rating.

iNet helped me upgrade my PC and brought it to life, extremely satisfied with how quick they got everything done and the quality of the work.

Submitted by H Segovia on 08/21/2021

Steven L. 3 stars rating.

It is 5:41pm on Feb. 19th, 2021. Alex, your tech, just left. He did move everything to the other location and everything is up and running fine. However, he is very messy. Even after I asked him if he was going to clean up his mess he was like what mess, with the I did not make a mess attitude?. Seriously, I was shocked he said that. There were 5 screws on the floor where he was sitting as we talked, insulation pieces from the wall he worked in, shavings from his drilling in the wall, parts and messes in the three areas he worked as well as messes as he dropped insulation where he walked. He picked up three of the screws, said they were not his and no other part of the mess, got an attitude and left. I was not going to write a review until the walk out with the attitude without cleaning up. Besides all of this, he never showed up for his fist appointment and didn't call to let me know he was going to miss it and he did not have a working drill to complete his work. I did not mind he used mine, but with everything I feel it appropriate to mention that also. The mess was more than the two pictures I posted.

Submitted by Steven L. on 02/19/2021

PGM r 5 stars rating.

Excellent company! Today was another time when iNet was able to help over the phone. This time a Windows 10 Update made an unwanted change. Calling them, R.J. walked me through checking out several things, helped me download a repair tool, & once finished it took only one more tweak & I was back up & working! His knowledge & communication skills were excellent, & he patiently helped me find the resolution! Choose iNet! I'm so glad I have!

Submitted by Pgm R on 02/13/2021

Mike Furst 5 stars rating.

I have been an 'as needed' customer of iNET for well over 10 years. Whenever I have had a problem, they have helped me in a quick, courteous and professional manner. Today was no exception. I had an issue with the laptop that I purchased a few years back. Richard (a service tech) helped me to resolve the situation - quickly and with understanding and patience while he walked me through the resolution.

Submitted by Mike Furst on 12/15/2020

AvoidFrankie 5 stars rating.

Greatest computer store ever! For around 300 dollars they built the PC for me they installed the drivers and they installed Windows OS. They would email me and give constant updates. They are very nice and great at their jobs I would recommend Jamie and Greg as in my opinion they are the best!!!

Submitted by Avoidfrankie on 06/12/2020

Thomas Whittenberger 5 stars rating.

I just ordered a PC from them after reviewing many options from several vendors. I like their approach to building custom equipment, and I think we will enjoy a good relationship with iNET after we have the new PC.

Submitted by Thomas Whittenberger on 03/16/2020

angela weczera 5 stars rating.

They have great friendly patient workers! They installed a new part and cleaned it for a great price fast and in front of me. Shoutout to Greg he was awesome every step of the way.

Submitted by Angela Weczera on 01/29/2020

Anthony Benz 5 stars rating.

I built my own PC for gaming and after about a year started experiencing intermittent crashing and it seemed to give me a different error code each time. Best Buy's Geek squad recommended replacing the motherboard and RAM and neither of those approaches solved the issue.

Brought my PC to iNet next and they figured out it was a bad power supply and a blown core in the CPU! They also replaced the power supply and were able to get me a new CPU from Intel on warranty, saving me over $200. Got the PC back from them and I haven't had a single issue since then!

Special shout-out to Travis, who did better work in two days than Best Buy's Geek Squad could do in two weeks! I'd recommend these guys to anyone. Service was quick and the staff was knowledgeable and communicative at each step of the process. Thank all!

Submitted by Anthony Benz on 01/28/2020

Keaten Deets 5 stars rating.

I had some troubles with my computer hardware and Jamie was very kind and communicated what was going on. The diagnostic was much cheaper than at any other place and I couldn't be happier with the quality of support that I received.

Submitted by Keaten Deets on 07/26/2019

Jennifer V 5 stars rating.

iNet is a lifesaver! They rushed my computer to the techs and determined a game plan. They even provided me a loaner laptop! I ended up purchasing a new laptop through iNet and couldn’t be happier. Special shout out to Greg. He was awesome. Thank you so much!

Submitted by Jennifer V on 07/03/2019

Home and Business Electric 5 stars rating.

I was in the market for a new desktop and didn't want to deal with ANOTHER problem computer from a big box store so I stopped into iNET. KURT had some good recommendations for me when I decided to have iNET build me a custom desktop tower. Just what I needed, fast, expandable, built to last and they had it up and running faster than I figured. I'm glad I went with a reputable local company, with the great warranty on the custom desktop (3years). I'd trust their techs to quickly repair any "freak" issues that could arise with my unit in the future. The free lifetime tech phone support is also a plus, if ever needed. Highly recommend!

Submitted by Home And Business Electric on 04/10/2019

Lisa Lamb 5 stars rating.

The support at INET PC is tremendous. Questions are always answered in a timely manner and with thorough explanation. Everyone there is friendly and always willing to help and very professional. Thank you for your continued support!

Submitted by Lisa Lamb on 01/14/2019

J Flaherty 5 stars rating.

I have been a home computing customer of iNet for 15+ years with service, quality and tech support always top notch. In addition to their business programs, they are excellent for the home pc owner looking for top quality computers and tech support.

Submitted by J Flaherty on 12/19/2018

Don Coe 5 stars rating.

I have been a customer at INET for 20+ years. I have had to call them for technical support on numerous occasions. Their support team has consistently been professional, helpful and persistent in solving my concerns. I would rate them A+.

Submitted by Don Coe on 12/18/2018

Glen Worgull 5 stars rating.

I've been a multiple laptop customer of INET, for several years. Their sales people are friendly & helpful. Support Techs, have always been there for me, with prompt, clear solutions to problems, whether it be hardware, software, or user based. I regularly suggest this company, to many of my associates and friends. A real person even answers on 1 or 2 rings! Check them out! Glen, Okauchee WI.

Submitted by Glen Worgull on 11/27/2018

Allison Strauel 5 stars rating.

INET created a fantastic logo for our business. They worked with us and did many revisions, providing us with seemingly endless options and altering the designs to our every whim. We are not an easy team to please, but INET managed to hit the nail on the head and gave us EXACTLY what we wanted, in the end. So glad we chose to work with this company.

Submitted by Allison Strauel on 09/14/2018

T H Stemper 5 stars rating.

iNet built us a custom website 5 years ago and we have experienced growth every year since. They have a helpful, reliable staff. A truly great company to work with.

Submitted by T H Stemper on 06/22/2018

Phil Bilodeau 5 stars rating.

Such good service! When a computer crashed at my retail business (rendering that register useless and causing a lot of stress) a couple of years ago they were able to attend to everything quickly and professionally. I've used them ever since; just had another issue today with a different computer and they were right on it. Highly recommended.

Submitted by Phil Bilodeau on 04/12/2018

Jon M 5 stars rating.

Recent convert to Inet PC. having been out of the IT business for more than a decade i had zero desire to ever fight through building a new PC . when it came time to upgrade my old one i decided to buy a new one at best buy. after doing some simple research on the best buy brands from dell and alienware i quickly deciphered they were hocking off utter junk systems with inferior parts for the prices being charged. i then remembered hearing Inet commercials on the radio and thought why not just have a top of the line system built exactly how i wanted...

the Inet folks were incredibly awesome and quickly had a quote for a top end gaming system i asked for. it came in at the same price i would have paid for a far inferior system from best buy. when i got it home it was the very first time i had not uttered a single swear or thrown anything across the room in frustration. everything was configured exactly how i wanted it all i had to do was plug in the keyboard mouse headset from my old computer. no driver hunting no websurfing trying to trouble shoot just a pleasent experience for the first tim in forever getting a new computer to go. Inet techs even installed the needed drivers for my new printer!!

i CANNOT be more happy than i am with the quality work Inet did for me. thank you to everyone at Inet have a Merry Christmas!! i know i will now!!!

Submitted by Jon M on 12/02/2017

Larry Jeffries 5 stars rating.

I have been a have been a part of iNET Family for about 18 years and I have had the best service. They are phenomenal they are the problem solvers and treat you with the utmost respect. I look forward to being part of there family as a customer for years to come. And I thank the Family of great employees I have had the pleasure of meeting.

Submitted by Larry Jeffries on 11/22/2017