Liberty Consignment Reviews

COURTNEY DERDERIAN 1 stars rating.

Customer service is absolute junk. Not the tech guys-they are great. The sales reps are Lousy. Capital L. Search far and wide before making this decision.

Submitted by Courtney Derderian on 08/21/2022

Evilenas Red Dresser 5 stars rating.

We have been using Liberty Consignment Software from Resaleworld for 6 years. We have been so pleased with their customer service.
They have helped us to become an online store. They have an amazing customer service crew. They have gone above and beyond to help us understand the many features of their software. Calls are returned in a timely manner and questions are answered with patience and respect. We have benefitted from their many features to expand into a growing online shop. There are also lots of helpful reports available. We are moving to a more paperless process with electronic signature capture for credit cards and contracts. All of this was done with their support, as needed.

Liberty was a great choice and we are grateful for their ongoing help and support and for their constant push forward with new features and help for a growing business.

Submitted by Evilenas Red Dresser on 06/06/2022

Abel Ataelsaid 1 stars rating.

Very Disappointed with support folks thats if you can get a hold of them and if they call you back. Software is good overall but poor design for applying updates.

Submitted by Abel Ataelsaid on 11/08/2021

Alice White 1 stars rating.

Problems with updating. Consignors go days and sometimes weeks without updates to sales.

Submitted by Alice White on 01/31/2020

Danielle David 4 stars rating.

I have a huge consignment store and this software is the best. The other 3 stores in my area also use it. Keeps track of everything if you enter it in correctly.
I do have to complain about tech support. There seems to be a skeleton crew working. If my software has issues and won't open, I put in a request for support. It can take hours for them to get back to me. In the mean time my consignments pile up and we have to do everything by hand.
Right now it is almost 2 hours waiting. Said the support level was low, now it is heavy. Obviously other callers after me are going first. I have consignments piling up everywhere.

Submitted by Danielle David on 01/23/2020

cindy quick 5 stars rating.

I am very surprised by some of the negative reviews, makes me wonder if they are real or maybe from a competitor. I have been using resaleworld for probably 10 years and have nothing but good things to say. They are always updating their software, support has always been timely and in a very kind professional manner. I would give more stars if I could.

Submitted by Cindy Quick on 01/23/2020

Tyler Wolking 4 stars rating.

It's alright but nothing for me on there. None the less check it out!

Submitted by Tyler Wolking on 12/06/2019

curt welte 5 stars rating.

Fantastic tech support! would not run a consignment store without them!

Submitted by Curt Welte on 10/20/2019

Teray Harris 5 stars rating.

Great customer service and tech guys!

Submitted by Teray Harris on 10/12/2019

alicia nay 5 stars rating.

Resaleworld is a great company with eyes to the furniture. Always developing new and better products. I have used them for about 20 years, and they are all nice professional people that really want to help their clients businesses thrive!

Submitted by Alicia Nay on 07/02/2019

Jorge Colon 2 stars rating.

Submitted by Jorge Colon on 08/11/2018

Alex Sliment 5 stars rating.

Submitted by Alex Sliment on 04/05/2018

Taylor M 5 stars rating.

What a stand up company. Customer service is great. Almost always get a call back same day.

Submitted by Taylor M on 05/22/2017

Kristal McAtee 5 stars rating.

Thank you Tom, for the fantastic thorough service with my issues today!!!

Submitted by Kristal Mcatee on 08/05/2016