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POS Systems vinSUITE in Napa CA


POS System
Napa, California, 94558

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Rated 4.3/5 (7 Reviews)
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About vinSUITE

vinSuite is a robust point-of-sale software system designed specifically for wineries. With vinSuite, you can manage your inventory, process sales orders, and track customer data efficiently and effectively. The software also includes powerful marketing tools to help you boost your wine sales. Overall, vinSuite is an excellent choice for any size winery looking for a comprehensive POS solution. 

Some of the key features of vinSuite include: 

- Inventory management: With vinSuite, you can keep track of your wine inventory easily and efficiently. The software automatically updates your stock levels as sales are processed, so you always know how much wine you have on hand. 

- Sales order processing: vinSuite makes it easy to process sales orders quickly and accurately. The software can be integrated with your winery's ecommerce site, so customers can place orders online and pay for them directly through the POS system. 

- Customer tracking: vinSuite helps you track customer data and preferences to target your marketing efforts better. The software includes a CRM module that lets you manage customer contact information, track sales history, and more. 

- Marketing tools: vinSuite includes several powerful marketing tools to help you boost your wine sales. With the software, you can create targeted email campaigns, send automated loyalty program rewards, and generate coupons and discounts. 

Overall, vinSuite is an excellent choice for any size winery looking for a comprehensive POS solution. The software is easy to use yet packed with features to help you run your business effectively. If you're looking for a POS system that can help you streamline your operations and boost your wine sales, vinSuite is the perfect solution.

Company Details

Hours of Operation
Monday: 8:30AM-5PM
Tuesday: 8:30AM-5PM
Wednesday: 8:30AM-5PM
Thursday: 8:30AM-5PM
Friday: 8:30AM-5PM
Saturday: Closed
Sunday: Closed

Contact Information

Company Name
Phone Number
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1625 Trancas St #2280
Napa, California, 94558
United States
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vinSUITE Specialties

vinSUITE Reviews

Submitted by Sal Rivera on 03/10/2020

Sal Rivera 5 stars rating.

Overall Rating

I work for Laird Family Estate and we have been using VinSuite for a while they are great, always friendly and effective. Michael is great on the Support side of it, He has helped with so many things and I know he is always honest and quick to help.

Google Review

Submitted by Chris Moore on 02/13/2020

Chris Moore 5 stars rating.

Overall Rating

We have been using the VinSuite platform for over 3 years now. Most recently we updated hardware to a windows 10 machine. I made an appointment with Craig at VinSuite to migrate the software and database. I deal with a lot of different software companies in my roll. Craig not only made the switch seamless and very quick. He was able to correct some little idiosyncrasies that we have been living with for the last 3 years. What a fantastic experience! Thank you Craig!

Google Review

Submitted by Cassandra Teegarden on 01/21/2020

Cassandra Teegarden 5 stars rating.

Overall Rating

I have had a very positive experience in the level of customer service and technical support we have gotten from all the managers at vinSuite. Craig Blackmon, Jonathan and Erin have made maximum effort to make the migration as successful as possible. Thank you for a great team effort!

Google Review

Submitted by Denise McKahn on 08/28/2019

Denise McKahn 5 stars rating.

Overall Rating

I have had the opportunity to work with vinSuite for over 5 years now in the wine industry. They have worked hard to create a seamless hospitality point of sale for our tasting room as well as integrating with other reservation & email service apps. Their customer support team is always very helpful and assist you in a very timely manner. If you are looking for a new point of sale system for your winery, don't look past vinSuite!

Google Review

Submitted by Connie Thomas on 08/15/2019

Connie Thomas 5 stars rating.

Overall Rating

I want to thank the support team at Vinsuite for all your help! When I call or email about an question l get someone to take care of things right away. The staff is knowledgeable and reliable.
Their customer service has improved 100% in the last year.
Good job and thanks.
South Stage Cellars, Jacksonville,OR

Google Review

Submitted by Vsevolod TSurikov on 08/06/2018

Vsevolod TSurikov 4 stars rating.

Overall Rating

I am developer on a customer side working with eWinery Solutions for over 5 years.
While the platform has a few areas where it may be improved, I am almost amazed how robust the back end is.
The platform itself using the old school development cycle: scope-implement-test-deploy as an opposite to the modern pattern 'concept-to-production'. The API is robust and reliable allowing customers build on top of the out-of-the-box functionality outside of the platform.
It may be challenging to understand all the great benefits of the application if you don't have experienced developer on your team, but if you do, this is one of the best eCom solution for wine industry.

Google Review

Submitted by Laurie Rich on 10/13/2016

Laurie Rich 1 stars rating.

Overall Rating

I wish I could give negative stars. We have had this "service" for almost 2 years and all of the functions that we were sold on have never worked properly. I am now finding out that our POS system is not "talking to" our vinSuite system (as I would told it would) regarding updating inventory sold/promo'd in the POS and we have to manually update inventory every single day in vinSuite because of this - vinSuite did not have the professional courtesy to let anyone know about this problem (we keep strict inventory and found out this way, we were told by their customer service techs that it has been ongoing for a while) and I was just told there is no ETA on a resolution. There are still other on-going problems that there are no ETAs on a resolution, but I still have to pay full price for the service (and the services we are not getting). Find another winery software company or you'll be duped like we have been.

Google Review
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